Tips To Help Your Clients Prevent and Manage Thinning Hair

December 10, 2021

Losing more hair than usual can be a stressful ordeal for your clients. Although thinning hair is often considered a natural part of the aging process, it can also be affected by many other possible factors as well. Understanding hair loss and knowing how to discuss this concern with your clients is an essential part of being a well-rounded and empathetic hair professional.

In this guide, we’re laying out the key facts that every hairstylist should know about thinning hair—including causes, hair loss prevention, and management—so that you can help guide your clients in the right direction and provide them with useful information.

What Causes Hair Loss?

The causes of hair loss can vary from person to person. Some of the reasons behind increased hair fall include aging, genetics, stress, poor hair care, hormones, nutritional deficiencies, or certain pre-existing conditions and medications. Hair thinning can affect both men and women and can occur gradually or suddenly in certain cases. If a client comes in wanting to discuss hair loss or hair thinning, it’s important to first make a few distinctions clear to them.

As a hairstylist, your expertise is in knowing how to best respect the health of their hair with the right treatments and services, and how to best avoid unnecessary damage (with gentle hair loss treatments, masks, or other nourishing products). With that being said, there are still several influential ways that you can help your clients to maintain healthy hair and minimize hair fall. Keep reading to discover more!

How Much Hair Loss Is Normal?

Whether it’s in the shower or on your pillow when you wake up, we all lose some amount of hair each day. It’s totally normal! The average amount of hair fall per day is about 50 to 100 hairs. There are about 100,000 follicles on your scalp, and as you age, more and more hair follicles stop growing hair—resulting in hair thinning or balding.I

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Which Types of Products Are Best for Hair Loss?

To help your clients with hair loss concerns, you can try recommending certain hair products that are formulated to help fight signs of temporary hair loss. Gentle, revitalizing hair treatment products can certainly be helpful for clients experiencing temporary hair loss issues. Let’s explore some of our top product recommendations below:

Anti-Hair Loss Shampoo

You can also provide recommendations for other shampoos for hair loss that gently cleanse the hair, such as EksperienceTM Anti-Hair Loss Revitalizing Hair Cleanser. Try recommending our RE/STARTTM Density Fortifying Micellar Shampoo as well, a dual-action micellar anti-hair loss shampoo is specially formulated with fortifying molecules that restore the hair structure from within the fiber, which can help prevent hair fall due to breakage.

Anti-Hair Loss Treatments

In addition to anti-hair loss shampoos, you also have treatments like our RE/STARTTM Density Anti-Hair Loss Professional Vials. This dual-action, fast-absorbing concentrated hair loss treatment lotion helps to balance the scalp’s microbiome and increases hair density. This product is ideal for in-salon treatments and best-suited for clients with brittle hair who are experiencing hair loss.

As hairstylists, you can also recommend RE/STARTTM Density Anti-Hair Loss Direct Spray, a fast-absorbing concentrated hair loss lotion that fortifies hair structure, revitalizes brittle hair, hydrates scalp and hair, and balances the scalp’s microbiome.

In addition, you also have treatments like our EksperienceTM Anti-Hair Loss Revitalizing Tonic, a hair loss scalp treatment for fine, weakened hair.  In a consumer test for our Anti-Hair Loss Revitalizing Tonic, 85% of consumers reported that their hair was revitalized, 82% said their hair felt younger and more manageable.* To apply this tonic, apply on the scalp two or three times per week for two months, and repeat application in the autumn and spring.

*From a consumer test on 100 subjects

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Tips for Managing Client Hair Loss in Your Salon

Besides helping your clients choose the right products and treatments, you might want to advise them to avoid tight hairstyles, like ponytails or tight braids. Certain hairstyles such as this can potentially strain the scalp or lead to breakage.

You can also recommend temporarily avoiding coloring services that might put additional strain on their delicate strands, such as frequent bleaching, or offer them some great ideas on how to disguise the appearance of thinning hair. This can be done with volumizing styling products like Style Masters™ Volume Amplifier Mousse™, a leave-in treatment for fine hair that adds long-lasting body and volume.

To achieve this look, simply comb the hair (without straining the scalp), hold the container upright, squeeze a walnut-sized amount of your Style Masters™ Volume Amplifier Mousse™ to the palm of your hand, and use your fingers to distribute the mousse evenly through damp hair. Finish by gently drying the hair for a more voluminous, full-looking finish.

At-Home Hair Care Tips for Clients With Thinning Hair

When instructing your clients on the best ways to care for their thinning hair at home, there are a few bits of advice you don’t want to leave out. Below, are some top tips to share with your clients concerned about hair loss:

  • When brushing your hair, try to use soft, natural bristle brushes.
  • Remember not to use hairstyles that can add strain to the scalp (such as tight ponytails or tight braids).
  • Try to keep your hairdryer’s temperature on the cooler side.
  • Use restorative masks and conditioners to help restore the hair’s natural oils.
  • Don’t attempt to color your hair at home. Always consult with your color professional for the best in-salon coloring services and products that are gentle on your strands.
  • Hair loss can be complex. If you’re experiencing increased hair fall, always visit a medical professional for a professional assessment and treatment.

As a hair professional, you can help provide the perfect style and gentle pampering that delicate, thinning hair deserves. Get more professional tips in this guide to our top recommendations for gentle hair color products.


  1. What Kids Should Know About How Hair Grows.” American Academy of Dermatology, 2021.